> For the complete documentation index, see [llms.txt](https://docs.connectedyou.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.connectedyou.io/knowledge-base/connectedyou-platform/user-guide/account/reset-password.md).

# Reset password

Users can click the **Forgot Password?** link and enter their registered email address to receive an email with a verification code.

![](/files/Xl5xFZHlkSGAj61bdmFz)

This triggers a password reset where users can then enter their email, verification code and set a new password. Once the password is changed, the user can login based on their email address and new password.

![](/files/KUA6dDNGKAvHZ6Z8t08p)