# IMEI Lock Management

### Perform bulk actions to manage **IMEI locks** for **SIMs** with the following options:

* Enable Network IMEI Lock.
* Enable User-defined IMEI Lock.
* Disable IMEI Lock.

To perform these bulk actions, follow the steps below:

* Navigate to the **Bulk Provisioning** menu and select the **Security** tab.

<figure><img src="/files/ggtDZQf6YKhBQVW3vuAZ" alt=""><figcaption></figcaption></figure>

* Choose the subcategory **IMEI Lock**.

<figure><img src="/files/pFuIwSLhJMbsWnAKR7h4" alt=""><figcaption></figcaption></figure>

* Select the desired action: **Enable Network IMEI Lock**, **Enable User-defined IMEI Lock** or **Disable.**

<figure><img src="/files/73F8XeNVtpIq6sBPrim1" alt=""><figcaption></figcaption></figure>

* Provide the EIDs for the SIMs you want to enable network IMEI lock, enable user-defined IMEI lock, or disable IMEI lock.&#x20;
* Save the updated information in the CSV file.

### **Uploading File**

<figure><img src="/files/nuBIVdNv6sP6kWA8GX8n" alt=""><figcaption></figcaption></figure>

#### Verify the records

<figure><img src="/files/Cg5SshCvnWG0y33lSytU" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/B3pZKTk69yVj2TrTg7eN" alt="" width="375"><figcaption></figcaption></figure>

### Processing and Confirmation

* The system will process the data, which may take a few seconds.

<figure><img src="/files/ZYcAcOEQHzKZ2uZdJJLy" alt=""><figcaption></figcaption></figure>

#### You will receive a confirmation once the bulk IMEI Lock is completed.&#x20;

Upon completing your action, you will receive an email notification on your registered email address. This email will provide a detailed summary of the status of your action, such as "File upload complete - Enable IMEI Lock".

<figure><img src="/files/Jqm00wiFNFuSBFBqrm33" alt=""><figcaption></figcaption></figure>

It ensures that you stay informed about the progress and outcome of your requested action.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.connectedyou.io/knowledge-base/connectedyou-platform/user-guide/bulk-actions/imei-lock-management.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
