> For the complete documentation index, see [llms.txt](https://docs.connectedyou.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.connectedyou.io/knowledge-base/connectedyou-platform/user-guide/bulk-actions/tag-management-for-sim-cards-and-sim-profiles.md).

# Tag Management for SIM Cards and SIM Profiles

Add or Remove Tags

To effectively manage the **addition** or **removal** of tags for multiple **SIM Cards** and **SIM Profiles**, you can take advantage of the Bulk Action feature.

Follow the steps outlined below:

* Navigate to **Bulk Actions.**

<figure><img src="https://1161709627-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEs5UAITdOVqUYS9lZreo%2Fuploads%2FzkG01T9fsN0lpV6VkaD0%2Fimage.png?alt=media&amp;token=a5b0f4b4-a8cb-45ab-99f7-8fcb0c6bda48" alt=""><figcaption></figcaption></figure>

* Select the **Provisioning** menu.

<figure><img src="https://1161709627-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEs5UAITdOVqUYS9lZreo%2Fuploads%2FSxyEU4E1xOsEzM9GUrs1%2Fimage.png?alt=media&amp;token=9cccab5c-d8b8-49d1-bd15-e8dafc231ab0" alt=""><figcaption></figcaption></figure>

* Choose the desired subcategory, either SIMs or Soft Profiles, based on your preference, to add or remove tags efficiently.

<figure><img src="https://1161709627-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEs5UAITdOVqUYS9lZreo%2Fuploads%2FI6NkE0GA9jWaQJsCVzlV%2Fimage.png?alt=media&amp;token=62432e12-c357-495a-8ba8-acb94b31b407" alt=""><figcaption></figcaption></figure>

**Note:** Keep in mind that the template for uploading data differs depending on the entity type:

**For SIMs:** You are required to upload the EIDs (32-digit identifiers) in the designated template.&#x20;

**For SIM Profiles:** You need to upload the ICCIDs in the provided template.&#x20;

Refer to the template example below for both cases:

<mark style="color:purple;">**SIM Profiles:**</mark>

<figure><img src="https://1161709627-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEs5UAITdOVqUYS9lZreo%2Fuploads%2Fq3PGJMjeGiYlEMw1xMyw%2Fimage.png?alt=media&amp;token=58c46179-abfa-4593-9a25-3bdc7101a496" alt="" width="375"><figcaption></figcaption></figure>

<mark style="color:purple;">**SIM/eSIMs:**</mark>

<figure><img src="https://1161709627-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEs5UAITdOVqUYS9lZreo%2Fuploads%2F4mCivGW9pjVIiM1ILTXF%2Fimage.png?alt=media&amp;token=53bb44b2-532b-4602-846d-cf18065fc506" alt="" width="375"><figcaption></figcaption></figure>

* After selecting the sub-category, choose the desired action as "**Add**" or "**Remove**" to perform tag-related operations.

<figure><img src="https://1161709627-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEs5UAITdOVqUYS9lZreo%2Fuploads%2Fia3gYh37Q9bdJw1y5O5O%2Fimage.png?alt=media&amp;token=e6e3a2b1-bb8f-4aaf-9196-1269d0bfa4ba" alt=""><figcaption></figcaption></figure>

* Click **Next** to Proceed

<figure><img src="https://1161709627-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEs5UAITdOVqUYS9lZreo%2Fuploads%2Feo4pFYCGr82JmFkYuVWM%2Fimage.png?alt=media&amp;token=983942af-8824-4748-b77d-81d7d6fec832" alt=""><figcaption></figcaption></figure>

* Download the provided template.

<figure><img src="https://1161709627-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEs5UAITdOVqUYS9lZreo%2Fuploads%2FfE9zWk5wLQ7mOggrWMhV%2Fimage.png?alt=media&amp;token=e9b4ff6e-528f-475c-88de-540b664654db" alt=""><figcaption></figcaption></figure>

* [ ] Ensure that the headers exactly match the example above or download the template for reference.
* [ ] Make sure that each entry is unique.
* [ ] Accepted EID entries should consist of 32 digits.
* [ ] Accepted Tag entries should be either blank or contain less than 35 digits.
* [ ] Duplicate EIDs will not be accepted.

Once you have updated the CSV file with the required details:

* Browse the CSV file.

<figure><img src="https://1161709627-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEs5UAITdOVqUYS9lZreo%2Fuploads%2FQIe5P0HDx36CBVX5TN4J%2Fimage.png?alt=media&amp;token=4db4197e-6acb-494f-b76a-98c56c9cc1ae" alt=""><figcaption></figcaption></figure>

You will see the total number of records, valid records, and invalid records. Verify the details to ensure accuracy.

* Click **Upload.**

<figure><img src="https://1161709627-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEs5UAITdOVqUYS9lZreo%2Fuploads%2F3MieokUB6ACpls4n6egH%2Fimage.png?alt=media&amp;token=5862a869-8b26-4ff2-bf84-b6fe1c580f6c" alt=""><figcaption></figcaption></figure>

<figure><img src="https://1161709627-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEs5UAITdOVqUYS9lZreo%2Fuploads%2FalGONZw6QgV8Ga8PQRlT%2Fimage.png?alt=media&amp;token=44dd11f9-52cf-49dc-ae31-841bf7b1141f" alt=""><figcaption></figcaption></figure>

### Processing & Confirmation

The system will process the data, which may take a few seconds.

<figure><img src="https://1161709627-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEs5UAITdOVqUYS9lZreo%2Fuploads%2FZHc9y8Jhcphbmc8zSDFQ%2Fimage.png?alt=media&amp;token=ad4e3c8c-b66b-491e-8180-4cb60514dae8" alt=""><figcaption></figcaption></figure>

#### You will receive a confirmation once the Tag is added or removed.&#x20;

You will receive an email notification on your registered email address. This email will provide a detailed summary of the status of your action, such as "File upload complete - Add/Remove tags".

<figure><img src="https://1161709627-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEs5UAITdOVqUYS9lZreo%2Fuploads%2FILov8CFfFus5GTtOczpD%2Fimage.png?alt=media&amp;token=bafd8ad5-31e7-44c4-90f2-18a7db06be5f" alt=""><figcaption></figcaption></figure>

To cross-verify the tag addition or removal, you can also navigate to the SIM/eSIMs/SIM Profiles section and search using the ICCID or EID.&#x20;

This will allow you to check whether the tag has been successfully added or removed from the corresponding SIM cards or SIM Profiles.
