# Tag Management for SIM Cards and SIM Profiles

To effectively manage the **addition** or **removal** of tags for multiple **SIM Cards** and **SIM Profiles**, you can take advantage of the Bulk Action feature.

Follow the steps outlined below:

* Navigate to **Bulk Actions.**

<figure><img src="/files/nrETeRuQwIYOwC8b0Vp7" alt=""><figcaption></figcaption></figure>

* Select the **Provisioning** menu.

<figure><img src="/files/4sCSRYVmyJ3wW6X38Jvk" alt=""><figcaption></figcaption></figure>

* Choose the desired subcategory, either SIMs or Soft Profiles, based on your preference, to add or remove tags efficiently.

<figure><img src="/files/4siVjGgJSGW9ftvDj3Ag" alt=""><figcaption></figcaption></figure>

**Note:** Keep in mind that the template for uploading data differs depending on the entity type:

**For SIMs:** You are required to upload the EIDs (32-digit identifiers) in the designated template.&#x20;

**For SIM Profiles:** You need to upload the ICCIDs in the provided template.&#x20;

Refer to the template example below for both cases:

<mark style="color:purple;">**SIM Profiles:**</mark>

<figure><img src="/files/mh7trfA5o4LgMZAmibzM" alt="" width="375"><figcaption></figcaption></figure>

<mark style="color:purple;">**SIM/eSIMs:**</mark>

<figure><img src="/files/mdZpfKQ2ivikTCBr2xu0" alt="" width="375"><figcaption></figcaption></figure>

* After selecting the sub-category, choose the desired action as "**Add**" or "**Remove**" to perform tag-related operations.

<figure><img src="/files/WxBhIYDnny7ggmOT6VvZ" alt=""><figcaption></figcaption></figure>

* Click **Next** to Proceed

<figure><img src="/files/eWCnIjqVr80A7smaHE0f" alt=""><figcaption></figcaption></figure>

* Download the provided template.

<figure><img src="/files/22rgpxJeeRsumKWiN919" alt=""><figcaption></figcaption></figure>

* [ ] Ensure that the headers exactly match the example above or download the template for reference.
* [ ] Make sure that each entry is unique.
* [ ] Accepted EID entries should consist of 32 digits.
* [ ] Accepted Tag entries should be either blank or contain less than 35 digits.
* [ ] Duplicate EIDs will not be accepted.

Once you have updated the CSV file with the required details:

* Browse the CSV file.

<figure><img src="/files/BGIaK1QRJySYZr5PRMcw" alt=""><figcaption></figcaption></figure>

You will see the total number of records, valid records, and invalid records. Verify the details to ensure accuracy.

* Click **Upload.**

<figure><img src="/files/w0CRekOu0NnLV4ylSsEr" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/wxoT2IkHEwgO4rABVUcm" alt=""><figcaption></figcaption></figure>

### Processing & Confirmation

The system will process the data, which may take a few seconds.

<figure><img src="/files/2dsMdSdZtaHBercCQRQd" alt=""><figcaption></figcaption></figure>

#### You will receive a confirmation once the Tag is added or removed.&#x20;

You will receive an email notification on your registered email address. This email will provide a detailed summary of the status of your action, such as "File upload complete - Add/Remove tags".

<figure><img src="/files/7plz3BoTlpiYO2glfmhm" alt=""><figcaption></figcaption></figure>

To cross-verify the tag addition or removal, you can also navigate to the SIM/eSIMs/SIM Profiles section and search using the ICCID or EID.&#x20;

This will allow you to check whether the tag has been successfully added or removed from the corresponding SIM cards or SIM Profiles.


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