# Update User-defined IMEI

### Bulk Update User-defined IMEI

To efficiently update user-defined IMEI for multiple SIM Cards, follow these steps:

* Select the **User-Defined IMEI subcategory** from the navigation menu.

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* Choose the **Update** action.

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* Click **Next** to proceed.

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### Uploading User-defined IMEI in Bulk

To upload user-defined IMEI in bulk, follow these steps:

* Download the provided **template**.

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* [ ] Open the template and ensure that the headers exactly match the example shown above or download the template for reference.&#x20;
* [ ] All entries in the template should be unique.&#x20;
* [ ] Accepted EID entries should consist of 32 digits.&#x20;
* [ ] Accepted IMEI entries should be either blank or contain greater than 13 digits.&#x20;
* [ ] Duplicate EIDs or IMEIs will not be accepted.

Once you have updated the CSV file with the required details:

* Verify the updated information.&#x20;
* Click **Upload**.

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The system will process the data, which may take a few seconds.

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#### You will receive a confirmation once the User IMEI is updated.&#x20;

You will receive an email notification on your registered email address. This email will provide a detailed summary of the status of your action, such as "File upload complete - Update user defined IMEI".

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It ensures that you stay informed about the progress and outcome of your requested action.

To cross-verify the IMEI operation, you can navigate to the SIM/eSIMs section and search using the EID.&#x20;
