> For the complete documentation index, see [llms.txt](https://docs.connectedyou.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.connectedyou.io/knowledge-base/connectedyou-platform/user-guide/sim-management/sim-profiles/sim-profile-details/sim-profile-diagnostics.md).

# SIM-Profile Diagnostics

**SIM Reset**

<figure><img src="/files/Yt7fpIZTiMx3TXfnebSf" alt=""><figcaption></figcaption></figure>

Use the SIM Reset button to reset the network connection. This action will force the device to detach from network and try the network attach again.

Once the reset is triggered, a second reset can only be triggered after 5 mins waiting period.

**Online/ Offline status**

<figure><img src="/files/2KEg97cogicNyaJWSyrJ" alt=""><figcaption></figcaption></figure>

The network status of the device is visible with an "Online"/ "Offline" status. If the device is online the private dynamic IP assigned to the device will also be shown.

If there is an error in fetching the current status the status will be shown as "Unknown". User may try to fetch the status again by clicking the network button.

**Network Events**

Network events to monitor network registration events of the device are available in the table below.

![](/files/tpyGd6E00eENkTflj06v)

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