Term and termination, suspension and other measures

  1. The Terms will be effective from the Effective Date and until such time when You or CY terminate all the terms of this Agreement and all of the Schedules forming part of this Agreement have expired or been terminated, as described below.

  2. Upon Termination of the Agreement, Your account and access to the Platform will be deactivated.

  3. Upon termination of the Agreement for any reason, any continuing services (e.g. subscription services) which You have entered into will also be terminated. This section has precedence over any conflicting terms in Supplier’s T&Cs for the Products and Services.

  4. Termination for convenience

    1. You may terminate the Agreement for convenience at any time by terminating Your account on the Platform or by sending an email to support@connectedyou.io. Such termination will be effective by the end of the current month plus 1 if the termination is received by CY on or before the 14th of any month. The termination will be effective by the end of the current month plus 2 if the termination is received by CY on or after the 15th of any month.

    2. Without limiting CY’s rights specified below or at other places in the Agreement, CY may terminate the Agreement for convenience at any time by giving You 60 days’ notice via email to Your registered email address.

    3. Termination for breach, suspension and other measures.

      1. CY may immediately, without notice terminate the Agreement if (i) You have materially breached the Agreement or CY’s policies, including but not limited to any material breach of Your warranties outlined in the Agreement or breach of CY's Fair Use Policy, (ii) You have provided fraudulent information during Your registration, or thereafter, (iii) You have violated applicable laws, regulations or third party rights, or (iv) CY believes in good faith that such action is reasonably necessary to protect the safety or property of other Members, CY or third parties, for fraud prevention, risk assessment, security or investigation purposes.

      2. In addition CY may limit Your use of or access to Platform and the Products and Services, or temporarily or permanently suspend if (i) You have breached this Agreement or CY’s policies, including material and non-material breaches, or (ii) CY believes in good faith that such action is reasonably necessary to protect the safety or property of Members, CY or third parties, for fraud prevention, risk assessment, security or investigation purposes.

      3. If CY takes any of the measures described in this section 13.5, You will not be entitled to any compensation or refunds.

      4. In the case of non-material breaches and where appropriate, You may be given notice of any measure by CY and an opportunity to resolve the issue to CY’s reasonable satisfaction.

    4. If You fail to pay due invoices within agreed time frame to CY or Supplier(s), CY and/or it’s Supplier(s) have the right to suspend/terminate the Products & Services for which the payment is pending and/or terminate this Agreement in entirety with 15 days notice to correct the fault to You.

    5. If You or CY terminate the Agreement, CY does not have an obligation to delete or return to You any data. When the Agreement have been terminated, You are not entitled to a restoration of Your account on the Platform. If Your access to or use of the Platform and/or Products and Services has been limited or Your account on the Platform has been suspended or the Agreement have been terminated by CY, You may not register a new Customer account on the Platform or attempt to access and use the Platform and/or Products and Services through other customer’s accounts without CY’s express, written permission.

    6. If Customer or CY terminate this Agreement, the sections of the Agreement that reasonably should survive termination of the Agreement will remain in effect.

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