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Diagnostics

The diagnostics section shows all network events for all SIM profiles as received from the connectivity provider.
The table is searchable by SIM Profile, Provider, ICCID, MCC, MNC, Country or Network Operator.
Basic table features
  • Filtering/Sorting: the table allows filtering/sorting where applicable and resetting of the filters
  • Column selection: select the columns to be displayed
  • Pagination: select how many rows should be displayed & navigate multiple pages of the table
Item
Explanation
SIM Profile
SIM profile identifier
Provider
Name of the connectivity supplier
Event Date
Timestamp when the event occurred.
ICCID
The connectivity profile’s identifier. All ICCIDs are shown.
Event Type
The type of event
  • Location Update - this event type represents that device is attempting to connect to the network
Event Code
Event code to identify if the event was a network registration event or a data authentication event. For eg. - VOICE - this means that device has attempted to attach to the network - GPRS - this means that device has attempted to authenticate with the network for data communication service
Event Status
ACCEPTED - means the network accepted the authentication request received from the device REJECTED - means the network rejected the authentication request received from the device
Reason
Reason for rejection. For eg. "Roaming is not allowed on the specific network" - this means the device is attempting to connect to a network that is not part of the coverage plan. Usually after few rejected attempts device will try other networks if available in that particular location. The SIM has not control over it. Device controls the network it attempts to connect with.
Country
Country in which the event took place
Network
Network operator on which the event took place
MCC
Country code
MNC
Network code
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