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  1. User Guide
  2. Network Activity

Diagnostics

PreviousUsageNextNetwork Event Status

Last updated 5 months ago

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The diagnostics section shows all network events for all SIM profiles as received from the connectivity provider.

The table is searchable by SIM Profile, Provider, ICCID, MCC, MNC, Country or Network Operator.

Basic table features

  • Filtering/Sorting: the table allows filtering/sorting where applicable and resetting of the filters

  • Column selection: select the columns to be displayed

  • Pagination: select how many rows should be displayed & navigate multiple pages of the table

Item
Explanation

SIM Profile

SIM profile identifier

Provider

Name of the connectivity supplier

Event Date

Timestamp when the event occurred.

ICCID

The connectivity profile’s identifier. All ICCIDs are shown.

Event Type

The type of event

  • Location Update - this event type represents that device is attempting to connect to the network

Event Code

Event code to identify if the event was a network registration event or a data authentication event. For eg. - VOICE - this means that device has attempted to attach to the network - GPRS - this means that device has attempted to authenticate with the network for data communication service

Event Status

ACCEPTED - means the network accepted the authentication request received from the device REJECTED - means the network rejected the authentication request received from the device

Reason

Reason for rejection. For eg. "Roaming is not allowed on the specific network" - this means the device is attempting to connect to a network that is not part of the coverage plan. Usually after few rejected attempts device will try other networks if available in that particular location. The SIM has not control over it. Device controls the network it attempts to connect with.

Country

Country in which the event took place

Network

Network operator on which the event took place

MCC

Country code

MNC

Network code